| Title | Company | License | Price | Avg Rating | Downloads |
| Request Tracker | CyberNiche Software | Shareware | $149 | NR | 87 |
| track requests made by customers and create a searchable database of problems. |
| Problem Solved | Dennis Baggott and Sons | Shareware | $199 | NR | 33 |
| easily record, update and report on support issues and pc/software inventory! |
| Been There Done That | Dennis Baggott and Sons | Shareware | $129 | NR | 84 |
| easily update users, computers, software, peripherals and problems. |
| AccessAble Help Desk Pro Edition | Dennis Baggott and Sons | Shareware | $499 | NR | 36 |
| now more easily access help desk data using the windows app or web application |
| FastRequest | FullData inc. | Shareware | $179 | NR | 2 |
| FastRequest- All in one: Work order & Help desk & Web form software. |
| Desktop Authority Express | ScriptLogic | Demo | $0 | NR | 127 |
| Desktop Authority Express enables administrators to remotely manage desktops |
| File System Auditor | ScriptLogic | Demo | $0 | NR | 72 |
| File System Auditor audits, reports and alerts on Windows file server activity |
| Polar Help Desk Free | Polar | Freeware | $0 | NR | 95 |
| Web based help desk that tracks incidents, integrates with e-mail and more. |
| Sinergia Help Desk | GLR | Freeware | $0 | NR | 56 |
| Sinergia is an open source, web based, help desk developed in C# NET 3.0 |
| VerifyMyPC | CubicleSoft | Shareware | $10 | NR | 41 |
| Reduce technical support times from 2 hours to 5 minutes. |
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