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Lokad Call Center Calculator
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| Program Name: | Lokad Call Center Calculator |
| Version: | 1.0.1179.0 |
| Publisher: | Lokad.com |
| Homepage: | Visit Home Page |
| Downloads: | 0 |
| License: | Freeware |
| Cost: | $ 0.00 |
| Requirements: | WinXP,Windows2000,Windows2003,Windows Vista Starter,Windows Vista Home Basic,Win |
| Release Date: | 2008-08-15 |
| Contact: | Email Lokad.com |
| File Size: | 1479 kb |
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Don't waste time or money on your call center schedules. Too much staff and expenses get out of control. To few staff and your customers get mad because of the long waiting queues. Start optimizing staff levels. Import data from call center applications or from Excel. Easy 1-click staff optimization report. Convert call volumes into optimal numbers of operators with Erlang C formula. No statistical or mathematical knowledge required.
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